1. What Information Do We Collect?

We collect both non-personal and personal information through various means, including:
 

• Automatically collected information (via Wix and analytics tools):
   

  • IP address

  • Geographic location

  • Browser type and version

  • Operating system

  • Referring/exit pages

  • Session duration

  • Pages visited

  • Clickstream behavior
     

• Manually submitted information:
   

  • Email addresses submitted via newsletter opt-in forms

  • Information you provide through contact forms, surveys, or chat widgets

  • Information entered into any AI chatbot or standard chat widget

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2. How Do We Collect Information?

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We collect information through the following methods:
 

• When you voluntarily provide it by filling out forms, subscribing to our newsletter, or interacting with our chatbot or chat widget.

• Automatically through cookies, session tracking, analytics tools, and the Wix platform when you browse the site.

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3. Why Do We Collect This Information?

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We collect personal and non-personal information for the following purposes:
 

• To provide and operate our services

• To respond to visitor inquiries and support requests

• To communicate via newsletter (if opted-in) and provide updates or promotions

• To gather aggregated statistical data to improve our website and offerings

• To comply with legal requirements

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4. How Do We Store, Use, Share, and Disclose Site Visitors’ Information?

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Our site is hosted on the Wix.com platform. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.
 

We do not sell or rent personal information to third parties. However, we may share your information with service providers (e.g., analytics tools, communication platforms) as necessary to operate our site and services.
 

Chat widget and AI chatbot conversations are typically stored for 30-90 days, but may be stored indefinitely for business or legal purposes. Updates to storage duration will be reflected in this policy.

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5. How Do We Communicate With You?

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We may contact you if:
 

• You have opted in to receive our newsletter

• You have submitted a message or form

• You initiate a chat through our chat widget or chatbot

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We may contact you via email or through the site’s chat interface. You may unsubscribe from our newsletter at any time via the unsubscribe link or by emailing support@panthyr.tech.

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6. Use of Cookies and Tracking Tools

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We and third-party services (such as Google Analytics) may use cookies and similar tracking technologies to monitor and analyze web traffic and user behavior. This includes session tracking, performance metrics, and demographic data.
 

These third-party services have their own privacy policies and are not covered by this document. You may disable cookies in your browser settings, although this may affect the functionality of the site.

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7. How Can Visitors Withdraw Consent or Manage Their Information?

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If you would like to access, correct, amend, or delete any personal information we have about you, or if you no longer want us to process your data, please contact us at: support@panthyr.tech

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8. Children’s Privacy

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Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child has submitted personal data, we will delete it immediately.

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9. Privacy Policy Updates

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We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the “Effective Date” will be updated accordingly. If significant changes are made, we will notify visitors accordingly.

Please check this page periodically for the latest information on our privacy practices.

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10. Contact Information

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If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: support@panthyr.tech